The first step consists in knowing and understanding the actual septic system and the way it is used. A simple questionnaire is presented to the owner in order to outline the cause of the problem. The domestic habits are scrutinized here. The result of this questionnaire will allow us to define the type of intervention to be made and, if necessary, the correctives water consumption to be brought.
The drain field is then localized and its dimensions estimated if unknown. A visual inspection is meticulously made to reveal any anomalies and signs of malfunction.